Last updated: 31 October 2026

Deleting your account

In the app

Open your profile and choose “Delete my account”, then confirm.

On the website

Sign in, open your account page and choose “Delete my account” at the bottom. Type your e-mail to confirm.

By e-mail

Write to info@krom.parts from the address of your account and ask us to delete it. We delete it within one month and confirm by e-mail.

What is deleted and what stays

Your sign-in, profile, addresses, companies, saved burners and cart will be deleted. In your orders we remove your name, e-mail, phone and address; order numbers, amounts and issued invoices stay — the law requires us to keep them. Unpaid orders will be cancelled. This cannot be undone.

An account with an order that is paid but not delivered yet can be deleted after delivery: we still need the delivery address.

How we handle personal data is described in the privacy policy.