Last updated: 31 October 2026

Terms of sale

Seller

Goods are sold by the legal entity named on the legal notice, referred to here as "we". Contracts are concluded in English.

Ordering

Placing an order is an offer to buy. We confirm receipt by e-mail; the contract is formed when we dispatch the goods or confirm acceptance, whichever is first. If a part turns out to be unavailable, we tell you before shipping and offer a replacement or refund that part in full.

Prices and payment

Prices are in euro and include or exclude VAT as stated next to the price. For deliveries outside the European Union, import duties and local taxes are set by the destination country and collected by the carrier on arrival; they are paid by the recipient. Payment is taken when you pay for the order, for the order total including delivery.

Card payments are processed by Paysera LT, UAB. Card details are entered on the Paysera payment page and do not reach us.

Delivery

Goods are shipped from Vilnius, Lithuania. The delivery cost is calculated for your address and shown before you pay. Risk passes to you when the goods are delivered to you or to a person you nominated.

We do not ship to countries or parties subject to EU, UN or other applicable sanctions or export restrictions. An order that would require such a delivery is cancelled and refunded in full. The countries we do not ship to are listed on the delivery page.

Right to cancel (consumers)

If you buy as a consumer in the European Union, you may cancel the contract within 14 days of receiving the goods without giving a reason. Tell us by e-mail within that period, then send the goods back within 14 days of telling us.

A part may be returned only if it has not been installed. Installation may reduce its value, for which the buyer is liable.

We refund the price and the standard delivery cost within 14 days of receiving your notice, by the same means of payment you used; we may hold the refund until we receive the goods or proof that you have sent them. Return postage is at your cost unless the goods are faulty, were described wrongly or are not the part you ordered.

Consumers outside the European Union get the same 14 days under these terms. Where the law of the country you live in gives you more, that law applies.

The right to cancel does not apply to goods made to your specification or sealed goods that have been unsealed where this affects hygiene or safety.

How to cancel, with the model withdrawal form, is described on the returns and refunds page.

Faulty goods and warranty

Goods must match their description and be fit for the purpose they are sold for. Consumers in the European Union have a legal guarantee of conformity: for two years from delivery you may require goods that do not conform to be repaired or replaced free of charge and, where that is impossible or not done within a reasonable time, a price reduction or a refund. Consumers elsewhere keep the rights the law of their own country gives them. Manufacturer warranties apply in addition where offered.

Business customers

If you buy in the course of a business, the consumer cancellation right above does not apply; instead, returns are by agreement. Our liability is limited to the price paid, except for death, personal injury, intent or gross negligence, which cannot be limited.

Technical data

Specifications, equivalences and fitment information in the catalogue are compiled from manufacturer documentation with care, but installation must be done by a qualified person who checks the datasheet. We are not liable for damage arising from installation contrary to manufacturer instructions or applicable regulations.

Law and disputes

These terms are governed by the law of the Republic of Lithuania, where we are established. Disputes we cannot settle between us are heard by the competent court at our registered office. If you are a consumer, this does not take away the protection of the mandatory rules of the country where you live, and you may bring proceedings there.

Before going to court, write to us: we answer a complaint within 14 days. Consumers may also ask the Lithuanian consumer authority to settle the dispute out of court — it is named on the legal notice.